How we handle your details

Xentrik Marketing™ (“we”, “us”) runs the Mike & His Banana website. This policy explains what we collect when you use it, why we collect it, and the choices you have. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

• What you type into the application form: which option best describes you, your Instagram handle, your phone or WhatsApp number, your first name and your email address.
• How you use the site: pages viewed, how far you watch a video, device and browser type, and approximate location. This comes from Meta Pixel and Microsoft Clarity (see “Cookies and tracking” below).
• Anything you send us afterwards on WhatsApp, by phone or by email.

Why we collect it

• To review your application and decide whether you qualify.
• To contact you on WhatsApp, by phone or by email to arrange your free growth audit.
• To understand which parts of the site work and which don’t, and to measure our advertising.

We only use your details for these purposes. We do not sell them.

Where your details go

Your application is stored in our customer-relationship system (GoHighLevel) and is only seen by the Xentrik Marketing team. Our website and email providers process data on our behalf. Some of these providers store data outside Australia, in the United States in particular, under their own privacy safeguards.

Cookies and tracking

We use Meta Pixel to measure the results of our advertising and Microsoft Clarity to see how visitors use the site. Both set cookies or similar identifiers. You can limit this in your browser settings, through Meta’s ad preferences, or by using a tracking blocker. The site still works without them.

Keeping your details private

Faces stay private. Nothing you send us in an application is published anywhere. If you become a creator with us, your privacy setup (geo-blocking, VPN and region filters) is agreed with you before any content goes live.

How long we keep it

We keep application details while we are in contact with you and for a reasonable period afterwards, then delete them. You can ask us to delete them sooner at any time.

Your rights

You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. Message us on the WhatsApp number we contact you from, or reply to any email from us. If you are unhappy with how we handle a request, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au).

Changes

If this policy changes, the new version will be published here with a new date at the top.

Xentrik Marketing™ · Adelaide, South Australia. Read our terms and our earnings disclaimer.